Join Us for IQ 2019 - October 23 & 24, 2019 in Red Deer, Alberta!

Our aging population is often described as an incoming wave, but the phenomenon can and should be a momentous force for good in binding our families, the greater community, and each of us together!

We need to push ourselves, push boundaries and take risks, challenging the status quo. We need to embrace the game changers and ways of thinking that are revitalizing the industry and celebrate the wave makers leading the way. We all have it in us to be wave makers. When we shift our attitudes and responses to aging, the Grey Wave can go from being a crisis to a miracle!

At IQ 2019, let’s Catch the Wave together!

Exhibitors will demonstrate their support for seniors and their caregivers by showcasing the newest technology and services, as well as providing opportunities for learning. The conference also highlights successful quality initiatives in Alberta and celebrates excellence in the industry.

Below are the IQ 2019 Program Details, being updated regularly. Check back often!

Wednesday, October 23, 2019

7:30am - 5:00Pm


Breakfast is On Your Own this morning.


OPTION 1: Guidelines for Communicating With, To and About Older Adults:

Alberta’s Seniors’ Advocate, Dr. Sheree T. Kwong See, PhD, is considered one of the foremost Canadian experts on the psychology of ageing and will be presenting this interactive workshop.  

OPTION 2: Enhancing Residents’ Meal Time Experiences: Continuous Improvement and Leadership by Direct Care and Service Providers: Quality meal time experiences are central to quality living for residents in continuing care centres. In addition, developing a culture of continuous improvement and leadership by direct service providers is key to evolving and sustaining practices for person-centred living.

In this pre-conference workshop, participants will learn about strategies that engage a range of direct care providers to develop and implement plans to enhance the meal time experience. The Brenda Strafford Foundation will share their meal time experience initiative at one of their sites including their employee development strategy, in collaboration with Dr. Sienna Caspar, to create and empower process improvement teams in collaboration. Other members of the Alberta Collaborative, Leadership for Person-Centred Living, will also share novel approaches to enhancing their meal time experiences for residents with a range of needs. Finally, The Brenda Strafford Foundation will share their work to mobilize process improvement team capacity across their organization - both to enhance meal time experiences in other centres as well as to evolve other care an programming practices.

11:30am - 12:30pm

Tradeshow Opens. Lunch provided in Tradeshow Space.

12:30pm - 1:00pm

conference opening REMARKS

Following Lunch, join us in the Tuscany Ballroom for Opening Remarks. 

We are also thrilled to have Seanna Collins of Global Edmonton rejoining us in the role of Emcee for IQ 2019. Seanna's genuine warmth and interest in Continuing Care was visibly felt by all at IQ 2018 and we are thrilled to have her back this year!

1:00PM - 1:30PM


Mr. Greg Shaw is the Director of International and Corporate Development of the International Federation on Ageing (IFA). His keynote Global Trends in Ageing…the Concept of Ageism and its Impact will lead into or opening Day 1 Panel immediately following his talk, in which we continue the discussion on generating ideas for better policy around ageing.

1:30 - 2:30pm


Please join us for a panel discussion featuring leaders from the International Federation of Ageing, Alberta’s Seniors’ Advocate, and others as we explore the concept of ageing and its impact, and generate ideas for better policy and practices to end ageism.

2:30 - 3:15 pm

Networking Break and Tradeshow

3:15PM - 4:30PM


This is one you will not want to miss! Mr. Ole Kassow is a man with a mission: to promote active citizenship, generosity, and human kindness. Three years ago, Ole Kassow went unannounced into his local nursing home in Copenhagen and offered the elderly rickshaw rides – and with tremendous success. Today, municipalities in more than 100 cities and 20 countries have rickshaws in their nursing homes, and a network of over 3,000 volunteers who offer the elderly residents the opportunity to get out and feel the wind in their hair. This became the Cycling Without Age movement.

4:30pm - 5:00pm

Tradeshow is Open during this time.

5:00pm - 6:00pm

ACCA awards of excellence reception 

Taking place in the Tradeshow Exhibition Hall, come and mingle and celebrate prior to the evening’s festivities!

6:00pm - 11:00pm

acca awards of excellence GALA DINNER & DANCE 

Join us in celebrating excellence and innovation in Continuing Care! Last year saw a record-shattering number of Awards of Excellence nominees and we are certain we will surpass that number again this year! Visit the Awards Section of the website for Nomination Forms!

We are absolutely thrilled to have Canadian Football Hall-of-Famer Mr. Michael “Pinball” Clemons as our awesome guest speaker. Few people exemplify the qualities of personal excellence, teamwork, community leadership, and overcoming the odds better than CFL legend Michael “Pinball” Clemons. With boundless energy, Pinball’s talks centre on the potential for each of us to achieve anything we set our minds to. Unabashedly emotional and impactful, he shows audiences how to put heart into everything they do.

Michael's tireless community involvement and participation in countless charitable causes exemplify the qualities he possesses, which are so rarely found in today's professional athletes. His presentations are at once captivating and empowering, and clearly demonstrate the capabilities of teamwork.

At only 5 feet 6 inches and 170 pounds, he also inspires his audiences by illustrating what is possible and what it means to beat the odds. He doesn’t let his size hold him back, just as people should never be limited by their age!

Following the Awards ceremony and Pinball's talk, stay and dance the night away with Don Berner's Motown Mayhem

Thursday, October 24, 2019 - check back soon!

7:30am - 8:30am

Registration and Breakfast in Tradeshow Exhibition Area.

8:30am - 9:30am

Oral abstract presentations:

The Oral Abstracts are always an essential element of the IQ Program showcasing amazing initiatives and research happening within Alberta and beyond. Consider submitting your own story by visiting

9:30AM - 10:15AM

plenary panel: caring for caregivers