Join Us for IQ 2019 - October 24 & 25, 2019 in Red Deer, Alberta!

Our aging population is often described as an incoming wave, but the phenomenon can and should be a momentous force for good in binding our families, the greater community, and each of us together!

We need to push ourselves, push boundaries and take risks, challenging the status quo. We need to embrace the ways of thinking that are revitalizing the industry and celebrate the wave makers leading the way. We all have it in us to be wave makers. When we shift our attitudes and responses to aging, the Grey Wave can go from being a crisis to a miracle!

At IQ 2019, let’s Catch the Wave together!

Exhibitors will demonstrate their support for seniors and their caregivers by showcasing the newest technology and services, as well as providing opportunities for learning. The conference also highlights successful quality initiatives in Alberta and celebrates excellence in the industry.

Below are the IQ 2019 Program Details, being updated regularly. Check back often!

Thursday October 24, 2019

7:30am - 5:00Pm


Breakfast is On Your Own this morning; however, pre-conference workshop participants will be provided a light breakfast.

8:00AM - 10:00AM

pre-conference workshop

Quality of Living for Residents: Mobilizing Continuous Improvement and Leadership by Direct Care and Service Providers Makes a Difference for Mealtime Experiences and Beyond! The Collaborative of Continuing Care Leaders for Leadership for Person-Centred Living is a grass roots initiative that has been working for over 2 years to develop promising practices for person-centred living. Developing a culture of continuous improvement and leadership by direct service providers is key to evolving and sustaining practices for person-centred living. Quality mealtime experiences are a priority for residents and families in Continuing Care.

In this pre-conference workshop, participants will learn about models to engage and empower a range of direct care providers for quality resident experiences as well as strategies to enhance mealtime experiences.

  • Dr. Sienna Caspar, Associate Professor in the Faculty of Health Sciences - Therapeutic Recreation Program at the University of Lethbridge, will present a model for engaging and empowering direct service providers.

  • Navjot Virk, Research and Practice Manager, Brenda Strafford Foundation, will share their application of this model and the changes made in real time experiences using this learning. She will also share their work to mobilize process improvement team capacity across their organization as an important strategy in living their vision.

  • Attendees will have an opportunity to ask questions re: the model and its application. Providers will be invited to share their experiences in enhancing meal time through practice innovation with direct care / service providers.

This workshop will be facilitated by Marlene Raasok, Senior Advisor in Innovation, Entrepreneurship and Collaboration, Research Institute for Aging.

10:00AM - 10:15AM

Short break to allow Pre-Conference Workshop Participants to change rooms.

10:15AM - 10:45AM


Join us in the Tuscany Ballroom for Opening Remarks. We are thrilled to have Seanna Collins of Global Edmonton rejoining us in the role of Emcee for IQ 2019. Seanna’s genuine warmth and interest in Continuing Care was felt by all at IQ2018 and we are thrilled to have her back this year. ACCA Board Chair Ian Woodcock will also provide greetings.

10:45AM - 11:15AM


Mr. Greg Shaw is the Director of International and Corporate Development of the International Federation on Ageing (IFA). His keynote will address Global Trends in Ageing…the Concept of Ageism and its Impact. Greg will be staying for the panel on Caring for Caregivers and his talk will be further elaborated upon in the Day 2 panel with local leaders in which we continue the discussion on generating ideas for better policy around ageing.

11:15AM - 12:00PM

plenary panel: caring for caregivers

Dr. Joel Sadavoy has served on the board of directors of the American Association for Geriatric psychiatry, Canadian Psychiatric Association, International Psychogeriatric Association and as Advisor to the Council on Aging of the American Psychiatric Association. Joel is the Director of The Cyril & Dorothy, Joel & Jill Reitman Centre for Alzheimer’s Support and Training at the Sinai Health System. The System was designed to address the needs of carers as a primary focus and to respond comprehensively to their needs. At the Reitman Centre, it is acknowledged that carers play a primary role in dementia care and that it cannot be managed successfully without consideration of the needs of both the carer and the individual with the disease: the carer - care recipient dyad. The adoption of the dyadic model has necessitated a shift in focus to include the carer as a primary target of assessment and intervention. Joel will speak to this model and the importance of Caring for Carers.

Joel will be joined by Mr. Greg Shaw of the International Federation of Ageing who will be speaking about different perspectives on caring for caregivers globally, including the Australian Model which is highly regarded as a very thoughtful and appropriate model of care. This model particularly recognizes Home Care and its importance and how Government invests in it.

12:00PM - 1:30PM

Tradeshow Opens. Lunch provided in Tradeshow Space with time for Networking with your colleagues. Poster presentations are also on display in the Tradeshow area.

1:30PM - 2:30pm

concurrent presentations (TO repeat after short room change)

Option 1: memory & dementia: life stages theatre: an interactive performance

Michelle Warkentin is the Artistic Director of her new company Life Stages Theatre, whose mission is to showcase plays that look at the challenges as we age though the lens of puppets. Life Stages Theatre recently launched their new one woman puppet musical which tells the story of a woman struggling with dementia only to find herself through the magic of puppets. This fun, uplifting, interactive play with original music has had rave reviews from audience members. A sensitive portrayal of a woman finding herself again in the midst of memory loss, the ending is pure poetry and will leave all feeling hopeful and deeply touched.

option 2: Let’s Talk Cannabis in Long Term Care

Marijuana has been legal in Canada for a full year and, with legalization, the use and acceptance of Medical Cannabis in long term care is quickly expanding across Canada. Early evidence has been promising leading to the question, "is this a possible panacea for our sector?" Let's Talk Cannabis in Long Term Care will set you on a path of discovery. You will gain insight into the current evidence from around the globe while learning about an incredible 500 resident (cross Canada) pilot study in partnership with the Ontario Long Term Care Association. Using a standardized guide for Medical Cannabis use in long term care, the goal of the study is to better understand the impact of cannabis on chronic pain, chronic sleep and behaviours (related to dementia).

Be prepared to take a deep dive into this hot topic, presented by David Greb, Director of Continuing Care at Canopy Growth Corporation and Chris Brockington, lead associate at In Initiative Inc., as we dispel the myths of medical cannabis use and explore the possibilities for our residents in long term care.

option 3: Ageism, Creative Aging and Multigenerational Thinking: Implications for Home Care, Supportive Living and Long Term Care

The longevity revolution has fundamentally changed our society but attitudes and beliefs about aging have not always kept pace. Over the last two decades, the paradigm has begun to shift from viewing aging as a time only of decline to one that emphasizes growth and opportunity. By exploring the themes of ageism, creative aging and multigenerational thinking and their relationship to each other, this presentation will focus on why we must disrupt and reframe the way we view aging, challenge deeply embedded assumptions about age and aging and explore the field of creative aging as one way to think about this shift. Examples of inter- and multigenerational thinking will be drawn from around the globe with the objective of considering how these might be adapted in the Canadian context. Participants will be encouraged to think about the intersectionality of these three themes and the implications and opportunities for their work. Pat Spadafora of Kaleidoscope Consulting is the wonderful presenter.

OPTION 4: is your organization ready for impact?

Front line staff want to make a difference by using new tools to do better work and/or work more efficiently. Administrators want to use evidence to make decisions to help front line staff use new tools to do better work and/or work more efficiently. The best intentions of staff and administrators won’t help if the organization isn’t ready for impact. This session will present a new tool, Institutional Impact Healthcheck, to assess the state of “impact readiness” for your organization. It allows organizational self assessment based along five impact criteria: commitment, connectivity, co-production, competencies and clarity. Once the self assessment is complete the tool identifies areas for institutional development. This session will allow participants to work through one impact criterion and provide a chance for reflection on what you might need to do this assessment in your organization.

Led by David Phipps, PhD., MBA, Executive Director of Research & Innovation Services at York University: Participants will receive the institutional healthcheck workbook to take home.

2:30PM - 2:45pm

delegates change rooms to take part in second concurrent option

2:45PM - 3:45PMpm

concurrents repeated

3:45PM - 5:00pm


This is one you will not want to miss! Mr. Ole Kassow is a man with a mission: to promote active citizenship, generosity, and human kindness. Three years ago, Ole Kassow went unannounced into his local nursing home in Copenhagen and offered the elderly rickshaw rides – and with tremendous success. Today, municipalities in more than 100 cities and 20 countries have rickshaws in their nursing homes, and a network of over 3,000 volunteers who offer the elderly residents the opportunity to get out and feel the wind in their hair. This became the Cycling Without Age movement.

5:00PM - 5:30PM

Networking break / tradeshow open - and opportunity to prepare for night’s festivities!

5:30pm - 6:15pm

ACCA awards of excellence reception 

Taking place in the Tradeshow Exhibition Hall, come and mingle and celebrate prior to the evening’s festivities!

6:15pm - 11:00pm

acca awards of excellence GALA DINNER & DANCE - Opportunity to Sponsor still open!

Join us in celebrating excellence and innovation in Continuing Care! Last year saw a record-shattering number of Awards of Excellence nominees and we are certain we will surpass that number again this year! Visit the Awards Section of the website for Nomination Forms!

We are absolutely thrilled to have Canadian Football Hall-of-Famer Mr. Michael “Pinball” Clemons as our awesome guest speaker. Few people exemplify the qualities of personal excellence, teamwork, community leadership, and overcoming the odds better than CFL legend Michael “Pinball” Clemons. With boundless energy, Pinball’s talks centre on the potential for each of us to achieve anything we set our minds to. Unabashedly emotional and impactful, he shows audiences how to put heart into everything they do.

Michael's tireless community involvement and participation in countless charitable causes exemplify the qualities he possesses, which are so rarely found in today's professional athletes. His presentations are at once captivating and empowering, and clearly demonstrate the capabilities of teamwork.

At only 5 feet 6 inches and 170 pounds, he also inspires his audiences by illustrating what is possible and what it means to beat the odds. He doesn’t let his size hold him back, just as people should never be limited by their age!

Following the Awards ceremony and Pinball's talk, stay and dance the night away with Don Berner's Motown Mayhem

Friday, October 25, 2019 - check back regularly!

7:30am - 8:30am

Registration and Breakfast in Tradeshow Exhibition Area. Tradeshow Open. Poster presentations are also on display in tradeshow area.

8:15AM - 9:15AM

oral abstract presentations

The Oral Abstracts are always an essential element of the IQ Program showcasing amazing initiatives and research happening within Alberta and beyond.

9:15am - 9:30am

delegates change rooms

9:30AM - 10:30AM

oral abstract presentations repeated

10:30AM - 11:00am

Networking Break and Tradeshow

11:00am - 12:30pm

workshop with alberta’s seniors advocate

Dr. Sheree Kwong See, Alberta’s Seniors Advocate, will give an engaging presentation on Communicating With, To, And About Older Adults.

12:30PM - 1:30PM

Networking and meet your board lunch in tradeshow hall

1:30pm - 2:30pm


Please join us for a panel discussion as we explore the concept of ageism and its impact, and generate ideas for better policy and practices to end ageism. Speakers still being finalized. Speakers confirmed to date include Alberta’s Seniors’ Advocate, Dr. Sheree Kwong See; Eric Storey, speaking on LGBTQ2S+Seniors: An Invisible and Vulnerable Population; and Lara Pinchbeck of Lara Pinchbeck Research + Design, making spaces more accessible.

2:30pm - 3:00pm

networking break and tradeshow - last chance to enter prizes!

3:00PM - 4:00pm


Most people think they’ll be remembered because of their ‘legacy’; that is, the ‘stuff’ they leave behind. Author Robb Lucy totally disagrees. He knows we can easily create our legacies Now, while we’re young. Those legacies will connect us to others, enhance all our lives, make us happy…. and will continue to positively affect others when we’re ‘gone’. Lucy’s presentation is for anyone who has asked: Will I make a difference? Are my stories worth telling? Do I want to leave a mark, and enjoy it now? And one promise Lucy makes: You will leave his presentation able to create the most powerful Legacy story you could ever leave your family and friends. And much more.

final remarks and prize giveaways!

Prizes include our “Watch the Pot” cash prize!