Join Us for IQ 2019 - October 23 & 24, 2019 in Red Deer, Alberta!

Our aging population is often described as an incoming wave, but the phenomenon can and should be a momentous force for good in binding our families, the greater community, and each of us together!

We need to push ourselves, push boundaries and take risks, challenging the status quo. We need to embrace the game changers and ways of thinking that are revitalizing the industry and celebrate the wave makers leading the way. We all have it in us to be wave makers. When we shift our attitudes and responses to aging, the Grey Wave can go from being a crisis to a miracle!

At IQ 2019, let’s Catch the Wave together!

Exhibitors will demonstrate their support for seniors and their caregivers by showcasing the newest technology and services, as well as providing opportunities for learning. The conference also highlights successful quality initiatives in Alberta and celebrates excellence in the industry.

Below are the IQ 2019 Program Details, being updated regularly. Check back often!

Wednesday, October 23, 2019

7:30am - 5:00Pm


Breakfast is On Your Own this morning.


OPTION 1: Guidelines for Communicating With, To and About Older Adults:

Alberta’s Seniors’ Advocate, Dr. Sheree T. Kwong See, PhD, is considered one of the foremost Canadian experts on the psychology of ageing and will be presenting this interactive workshop.  

OPTION 2: Enhancing Residents’ Meal Time Experiences: Continuous Improvement and Leadership by Direct Care and Service Providers: Quality meal time experiences are central to quality living for residents in continuing care centres. In addition, developing a culture of continuous improvement and leadership by direct service providers is key to evolving and sustaining practices for person-centred living.

In this pre-conference workshop, participants will learn about strategies that engage a range of direct care providers to develop and implement plans to enhance the meal time experience. The Brenda Strafford Foundation will share their meal time experience initiative at one of their sites including their employee development strategy, in collaboration with Dr. Sienna Caspar, to create and empower process improvement teams in collaboration. Other members of the Alberta Collaborative, Leadership for Person-Centred Living, will also share novel approaches to enhancing their meal time experiences for residents with a range of needs. Finally, The Brenda Strafford Foundation will share their work to mobilize process improvement team capacity across their organization - both to enhance meal time experiences in other centres as well as to evolve other care an programming practices.

11:30am - 12:30pm

Tradeshow Opens. Lunch provided in Tradeshow Space.

12:30pm - 1:00pm

conference opening REMARKS

Following Lunch, join us in the Tuscany Ballroom for Opening Remarks. 

We are also thrilled to have Seanna Collins of Global Edmonton rejoining us in the role of Emcee for IQ 2019. Seanna's genuine warmth and interest in Continuing Care was visibly felt by all at IQ 2018 and we are thrilled to have her back this year!

1:00PM - 1:30PM


Mr. Greg Shaw is the Director of International and Corporate Development of the International Federation on Ageing (IFA). His keynote Global Trends in Ageing…the Concept of Ageism and its Impact will lead into or opening Day 1 Panel immediately following his talk, in which we continue the discussion on generating ideas for better policy around ageing.

1:30 - 2:30pm


Please join us for a panel discussion featuring leaders from the International Federation of Ageing, Alberta’s Seniors’ Advocate, the United Kingdom’s Campaign to End Loneliness team, and others, as we explore the concept of ageing and its impact, and generate ideas for better policy and practices to end ageism.

2:30 - 3:15 pm

Networking Break and Tradeshow

3:15PM - 4:30PM


This is one you will not want to miss! Mr. Ole Kassow is a man with a mission: to promote active citizenship, generosity, and human kindness. Three years ago, Ole Kassow went unannounced into his local nursing home in Copenhagen and offered the elderly rickshaw rides – and with tremendous success. Today, municipalities in more than 100 cities and 20 countries have rickshaws in their nursing homes, and a network of over 3,000 volunteers who offer the elderly residents the opportunity to get out and feel the wind in their hair. This became the Cycling Without Age movement.

4:30pm - 5:00pm

Tradeshow is Open during this time.

5:00pm - 6:00pm

ACCA awards of excellence reception 

Taking place in the Tradeshow Exhibition Hall, come and mingle and celebrate prior to the evening’s festivities!

6:00pm - 11:00pm

acca awards of excellence GALA DINNER & DANCE - Opportunity to Sponsor still open!

Join us in celebrating excellence and innovation in Continuing Care! Last year saw a record-shattering number of Awards of Excellence nominees and we are certain we will surpass that number again this year! Visit the Awards Section of the website for Nomination Forms!

We are absolutely thrilled to have Canadian Football Hall-of-Famer Mr. Michael “Pinball” Clemons as our awesome guest speaker. Few people exemplify the qualities of personal excellence, teamwork, community leadership, and overcoming the odds better than CFL legend Michael “Pinball” Clemons. With boundless energy, Pinball’s talks centre on the potential for each of us to achieve anything we set our minds to. Unabashedly emotional and impactful, he shows audiences how to put heart into everything they do.

Michael's tireless community involvement and participation in countless charitable causes exemplify the qualities he possesses, which are so rarely found in today's professional athletes. His presentations are at once captivating and empowering, and clearly demonstrate the capabilities of teamwork.

At only 5 feet 6 inches and 170 pounds, he also inspires his audiences by illustrating what is possible and what it means to beat the odds. He doesn’t let his size hold him back, just as people should never be limited by their age!

Following the Awards ceremony and Pinball's talk, stay and dance the night away with Don Berner's Motown Mayhem

Thursday, October 24, 2019 - check back soon!

7:00AM - 7:30AM

Join us for some early morning stretching in the Tradeshow Exhibition Area before breakfast and be sure to feel the positive vibes as we are lead by one of Red Deer’s local seniors who leads senior fitness classes in the community. In her 80s, she is a true inspiration!

7:30am - 8:30am

Registration and Breakfast in Tradeshow Exhibition Area.

8:30am - 9:30am

Oral abstract presentations:

The Oral Abstracts are always an essential element of the IQ Program showcasing amazing initiatives and research happening within Alberta and beyond. Consider submitting your own story by visiting

9:30AM - 10:15AM

plenary panel: caring for caregivers

Dr. Joel Sadavoy has served on the board of directors of the American Association for Geriatric psychiatry, Canadian Psychiatric Association, International Psychogeriatric Association and as Advisor to the Council on Aging of the American Psychiatric Association. Joel is the Director of The Cyril & Dorothy, Joel & Jill Reitman Centre for Alzheimer’s Support and Training at the Sinai Health System. The System was designed to address the needs of carers as a primary focus and to respond comprehensively to their needs. At the Reitman Centre, it is acknowledged that carers play a primary role in dementia care and that it cannot be managed successfully without consideration of the needs of both the carer and the individual with the disease: the carer - care recipient dyad. The adoption of the dyadic model has necessitated a shift in focus to include the carer as a primary target of assessment and intervention. Joel will speak to this model and the importance of Caring for Carers.

Joel will be joined by Mr. Greg Shaw of the International Federation of Ageing who will be speaking about different perspectives on caring for caregivers globally, including the Australian Model which is highly regarded as a very thoughtful and appropriate model of care. This model particularly recognizes Home Care and its importance and how Government invests in it.

10:15AM - 11:00AM


11:00AM - 12:00PM

concurrent presentations (repeat in the afternoon)

Option 1: memory & dementia: life stages theatre: an interactive performance

Michelle Warkentin is the Artistic Director of her new company Life Stages Theatre, whose mission is to showcase plays that look at the challenges as we age though the lens of puppets. Life Stages Theatre recently launched their new one woman puppet musical which tells the story of a woman struggling with dementia only to find herself through the magic of puppets. This fun, uplifting, interactive play with original music has had rave reviews from audience members. A sensitive portrayal of a woman finding herself again in the midst of memory loss, the ending is pure poetry and will leave all feeling hopeful and deeply touched.

option 2: Let’s Talk Cannabis in Long Term Care

A pilot study to better understand the impact of medical cannabis for residents in Long Term Care is currently being conducted (from April to September) including 500+ residents, making it the largest ever study of its type in LTC. Research methodology and early results of the project will be shared!

option 3: lessons from the united kingdom’s campaign to end loneliness

Details of this presentation coming very soon!

option 4: Ageism, Creative Aging and Multigenerational Thinking: Implications for Home Care, Supportive Living and Long Term Care

The longevity revolution has fundamentally changed our society but attitudes and beliefs about aging have not always kept pace. Over the last two decades, the paradigm has begun to shift from viewing aging as a time only of decline to one that emphasizes growth and opportunity. By exploring the themes of ageism, creative aging and multigenerational thinking and their relationship to each other, this presentation will focus on why we must disrupt and reframe the way we view aging, challenge deeply embedded assumptions about age and aging and explore the field of creative aging as one way to think about this shift. Examples of inter- and multigenerational thinking will be drawn from around the globe with the objective of considering how these might be adapted in the Canadian context. Participants will be encouraged to think about the intersectionality of these three themes and the implications and opportunities for their work.

12:00pm - 1:00pm

lunch in tradeshow: meet your Board!

1:00pm - 2:00pm

concurrent presentations (repeated from morning)

2:00pm - 2:30pm

networking break and tradeshow - last chance to enter prizes!

2:30pm - 3:20pm

plenary panel: from research to impact

How do you know that your project is having an impact on your intended beneficiaries? Do you have the right people around the table to help make this happen? This session will present an overview of research to impact processes and will illustrate these concepts with the project, “ACEing Care for Older People: Building Effective Relationships and Creating Change”. The session will include a panel discussion exploring diverse aspects of planning for impact in projects by working with stakeholders. Speakers include Dr. David Phipps (Executive Director, Research & Innovation Services, York University) and Dr. Brittany Ellis (Geriatric Emergency Medicine, Saskatchewan Health Authority).

Division of Vice-President Research & Innovation

3:20pm - 4:00pm

KEYNOTE #3: RADICALLY TRANSFORM YOUR LIFE - a guide for creating and enjoying your legacies now!

Robb Lucy was co-founder of the Make-A-Wish Foundation in Canada, and spent 25 years on its local, national and international boards. Because of this work, he received the Queen Elizabeth II Diamond Jubilee Medal. Robb is a story-finder and a story-teller, and this is what prompted him to write his book “Legacies aren’t (just) for dead people.” The book demonstrates why it’s not only important, but rewarding, to leverage our values, skills, talents and resources to build Legacies that range from the story of an individual to the effect your organization will have on future generations. Robb’s stories will give everyone in the audience at IQ a stronger connection to themselves, their jobs and the meaning and purpose of each!

4:00pm - 4:15pm

final remarks and prize giveaways!