Join Us for IQ 2019 - October 23 & 24, 2019 in Red Deer, Alberta!

Our aging population is often described as an incoming wave, but the phenomenon can and should be a momentous force for good in binding our families, the greater community, and each of us together!

We need to push ourselves, push boundaries and take risks, challenging the status quo. We need to embrace the game changers and ways of thinking that are revitalizing the industry and celebrate the wave makers leading the way. We all have it in us to be wave makers. When we shift our attitudes and responses to aging, the Grey Wave can go from being a crisis to a miracle!

At IQ 2019, let’s Catch the Wave together!

Exhibitors will demonstrate their support for seniors and their caregivers by showcasing the newest technology and services, as well as providing opportunities for learning. The conference also highlights successful quality initiatives in Alberta and celebrates excellence in the industry.

BELOW is the Inspirational 2018 Program; Check back for IQ 2019 Program Details soon!

Tuesday, October 23, 2018

7:30am - 5:00Pm


Breakfast is On Your Own this morning.

8:30am - 11:30am


OPTION 1: The Care Planning Journey...Informing Quality Resident Care and the CCHSS: 

This pre-conference workshop will be facilitated by AHS experts Corina Walker, CCHSS Implementation Team; Jennifer Kabatoff, Case Management; Monica Whitridge and Chris Jones, RAI; and Carolyn Dryden, CCHSS Provincial Audit Team. The Continuing Care Health Services Standards require evidenced informed person-centred care plans. Engage with us to fuel your success by discussing why care planning is so important, assessing how far we are along the road, identifying the road blocks, and planning a route to overcome the barriers. Join us for this interactive session on how assessments (RAI and others), best practices in case management and planning interventions for unmet healthcare needs can be connected to inform safe, quality care.  

OPTION 2: Empathy and EQ at Work: Empathy is among the top job skills needed in the workplace today. In this interactive workshop designed for continuing care providers and people of all ages, we will explore the 21st century skills or soft skills needed in workplaces. Soft skills, including empathy, are the interpersonal and self-awareness skills needed to interact effectively and harmoniously with others.

We will begin by learning more about emotional intelligence (EQ) and how empathy fits within the 5 areas of EQ. We will be using the Empathy Toy ( to help us discover how thousands of organizations have improved by learning about empathy. Participants will be able to apply this new knowledge to their own workplaces and teams. We will then delve into three practical communication skills that can be used to increase trusting and open communication with team members.

11:30am - 12:30pm

Tradeshow Opens. Lunch provided in Tradeshow Space.

12:30pm - 1:00pm

conference opening REMARKS

Following Lunch, join us in the Tuscany Ballroom for Opening Remarks from Michael Dawe, Deputy Mayor of Red Deer, as well as Dale Forbes, Board Chair of the Alberta Continuing Care Association, and Tammy Leach, ACCA CEO. 

We are also thrilled to have Seanna Collins of Global Edmonton joining us in the role of Emcee for IQ 2018. Seanna's genuine warmth and interest in Continuing Care are sure to be felt by all delegates and guests of the Conference!

1:00PM - 215PM

OPENING KEYNOTE: Hip hop out of your comfort zone!

Billie Jordan - Hip Op-eration Dance Crew, New Zealand. The Hip Op-eration Dance Crew is the world's oldest dance group (Guinness World Records). Consisting of seven senior citizens aged 73 to 97, the average age is 81. They are all neighbours and live on a small island off the East coast of Auckland, New Zealand and are managed by 48 year old Billie Jordan who founded the group after being injured in New Zealand’s worst natural disaster – the Christchurch Earthquake in 2011.

The dance crew use hip hop dance as a vehicle to promote attitudinal change in our society towards aged persons and also to form stronger connections with young people. Ageism is a real issue in Western Society. A lot of people automatically presume just because you’re a senior citizen, you must be old-fashioned, feeble, aren’t engaged in technology, and don’t like any activity that is supposedly outside their comfort zone. Hip-Operation Dance Crew addresses those mis-perceptions in a very fun and heart-warming way.

You won't want to miss hearing Billie Jordan speak in what promises to be a truly Inspiring kickoff to IQ 2018!

2:15pm - 2:45pm

Networking Break and Tradeshow

2:45pm - 4:00pm

plenary panel on continuing care in Alberta: Working together to change the conversation and support policy

An update on initiatives and trends from leaders in Continuing Care, including:

Andrew Neuner, CEO of HQCA, who will be speaking in regard to two products the HQCA produces for Continuing Care.

Corinne Schalm from Alberta Health will speak to policy initiatives in continuing care and how stakeholders are working together step by step by step towards transforming the culture of continuing care to focus on life enrichment.

Dr. James Silvius from Alberta Health Services will be sharing a comprehensive refresh of its continuing care audit and quality strategy in response to care concerns raised in an AHS facility. Jim will provide an overview of the quality plan, its strategies and the key priorities that will be focused on in the coming year.

Sienna Casper from the University of Lethbridge will be introducing the Feasible and Sustainable Culture Change Initiative (FASCCI) model - a model for change specifically developed to support the successful implementation of person-centred care principles into everyday care practices in residential care settings.

4:00pm - 5:00pm

Tradeshow is Open during this time. Networking Opportunity and Break prior to evening festivities.

Silver Sponsor Sanofi will also have a Presentation for interested participants at this time.

5:00pm - 6:00pm

ACCA awards of excellence reception 

6:00pm - 11:00pm

acca awards of excellence GALA DINNER & DANCE 

Join us in celebrating excellence and innovation in Continuing Care! Last year saw a record-shattering number of Awards of Excellence nominees and we are certain we will surpass that number again this year! Visit the Awards Section of the website for Nomination Forms!

We are pleased to have Ms. Ernesetine (Ernie) Shepherd as our awesome guest speaker. At age 82, Ernie is a personal trainer, a professional model, a competitive bodybuilder and happier and more fulfilled than she’s ever been in her life. How did Ernestine transform herself from an average middle-aged woman to bodybuilding diva? She has a lot to teach us about thriving at any age — if we are but ready and open to learn. Following the Awards ceremony and Ernie's talk, stay and dance the night away with Don Berner's Motown Mayhem

Wednesday, October 24, 2018

7:30am - 8:00am

Registration and Breakfast

8:00am - 9:30am

plenary panel: technology and healthy aging

The Future's So Bright: The Intersection of Technology and Aging!  Today we utilize technology in virtually every facet of our lives. Countless individuals are connected 24/7 to the world at large through email, Skype, smartphones, laptops, tablets and a myriad of other applications and devices. Yet, many older adults, particularly those individuals living with dementia, have been left out of the technological revolution that’s taking place. This presentation will help change that perception.  You will see multiple examples of technology specifically designed to help people living with dementia.  You will also learn how an innovative provider in the US (EHM Senior Solutions) is utilizing multiple types of technology to benefit ALL of their residents. Those in attendance will take a whimsical look at the past, present, and future as it relates to technology and specifically aging. Our engaging and informative speakers are Jack York, Founder of iN2L, and Denise Rabidoux, CEO of EHM Senior Solutions, a highly regarded provider based in Michigan.

Also joining the panel is Paul Godsmark, Chief Technology Officer of the Canadian Automated Vehicles Centre of Excellence, with his talk: The Technology Tidal Wave: Even Death & Taxes Are Not Certain: Technology is developing at an exceptional rate, causing changes in our lives and our society for both good and bad. With a focus on healthcare, this session will start off by setting the scene with what exponential already means in our lives, and then expand into areas that seem like science fiction, but with evidence that indicates the directions that technology is likely to take us – within the space of just a few decades. With artificial intelligence becoming the ‘new electricity’ that is powering the latest technological revolutions, the session looks at how artificial intelligence is leading to autonomous vehicles, transformations in medicine, transhumanism, the longevity escape velocity. the singularity and universal basic income. Given the proof for exponential technological progress, it may seem bizarrely appropriate to question whether even death and taxes really are certain.

9:30am - 10:00am

Networking Break and Tradeshow

10:00am - 11:00am

concurrent sessions - complete details coming soon.

Why Singing Works in Memory Care (Bev Foster, Room 217 Foundation) Most of us have experienced "singing", “singing with” or “being sung to” in our lifetimes. For persons living with memory loss, singing can be a vital and pleasurable means of stimulating neural connections and cognitive reserve, enhancing self-expression, and experiencing meaningful activity. Singing songs accesses emotional content that may not be erased by memory loss. As a care tool, singing makes human connections more personal, relational, and enjoyable. In this session, we will learn what happens when we sing, understand how singing and language pathways are connected to memory, explore the human voice as an instrument of care, and experience group singing. By the end of this session, participants will be able to: recognize why singing is a powerful trigger; explain how singing humanizes care; use the "one song" method in applications of care; and propose three ways singing programs are delivered in memory car.

Interactive Design Thinking Workshop: "How Might We End Ageism?" (Trish Barbato, Revera) This session will be completely interactive, beginning with an introduction into what design thinking is and its framework of Empathize, Define, Ideate, Prototype, and Test. Participants will then be introduced to the tools of design thinking and use them to tackle the real-world challenge of ageism. Participants will be broken into groups to brainstorm as many ideas as possible around the issue of ageism. By the end of the workshop, each participant will be asked to take away at least one idea that they ‘pledge’ to implement in their own environment. Participants will acquire the following skills: 

◾ An understanding of what design thinking is;
◾ Practice in using design thinking tools that can be used together, or individually, within their own work environment;
◾ Experience in thinking beyond their usual boundaries;
◾ Using deep creativity to solve a problem; and
◾ Identify one (or more) practical solutions to combat ageism that can be implemented in their context or environment.  

The Retirement Resent (Helen Dennis, nationally recognized leader on issues on aging, California) Aging is inevitable. Yet how we experience aging and what we call “retirement” is dramatically changing. At this moment, we are creating and living “game changers” in aging and retirement that reflect demographics, innovation, language and personal expectations. These changes redefine and reset how we live our lives into older age. Among the key influencers that will be addressed is the development of encore careers, aging in place opportunities, technology and grass roots movements. It’s a new time, a new life stage - and a time of new opportunities - for our work and personal lives. A presentation, PPT, interactive activity and a lively discussion is what we will experience together.      

Strategies for Designers, Owners, Operators and Other Stakeholders: Spaces Built for Life (Robert Wrublowsky, Principal Architect, MMP Architects) The purpose is to review the researched based design principles for LTC environments and to provide a quantitative assessment tool to evaluate how successful a physical design for the elderly supports residential directed care with a higher Quality of Life score. Goals of the presentation: To provide an overview of the latest 2018 LTC design guidelines to include design strategies and interventions that support the 7 domains of wellbeing; to review the latest research in environmental gerontology and discuss the design strategies that result in a higher Quality of Life score for residents; and to introduce a better environmental Audit and Organizational Assessment Instrument which for the first time will validate and score how well the organization is achieving successful resident directed care vision through architecture and organizational changes.

11:00am - 11:15am

Networking Break and Room Change

11:15am - 12:00pm

oral abstract presentations

12:00pm - 1:00pm

Networking Lunch and Tradeshow

1:00pm - 2:00pm

concurrent sessions - repeated from morning

2:00pm - 2:30pm

Networking Break and Tradeshow. This is your last chance to enter exhibitor prize draws!

2:30pm - 3:45pm

plenary panel: super seniors!

You will not want to miss this truly exciting and inspirational panel, moderated by Seanna Collins! What does it take to be a Super Senior? It is one thing to add years to our life, but how do we add life to our years? Our engaging speakers include Helen Dennis, one of the United States’ foremost experts on preparing for the non-financial aspects of retirement (also a Concurrent Presenter), and Dr. Brooks-Wilson, an engaging Distinguished Scientist (Canada’s Michael Smith Genome Sciences Centre) who will talk about her Healthy Aging Research genes vs. lifestyle. Finally, Billie Jordan, our opening Keynote Speaker all the way from New Zealand, will surely have us on our feet in celebrating, regardless of our numbers! More below:

Dr. Angela Brooks-Wilson, PhD: Healthy Aging Study - Lifestyle and Genes: Having good genes helps if you plan to live 85, 90 or 100-plus years — but they aren’t the only thing that matters. Canada’s longest-lived seniors tend to have parents who live at least nine years longer than average and that’s a lot, according to Angela Brooks-Wilson, who runs a 16-year healthy aging study at Simon Fraser University. But lifestyle always plays a bigger role in how long you live, she said.
The number of elderly Canadians is increasing. The healthcare problems of this growing group will increasingly influence the volume of health care that will be required in the country as a whole. Insight into how to promote healthy aging, and advice that can be provided to our population as it ages will influence both our well-being and Canada's level of prosperity, as well as the quality of life of a large segment of our population.
Dr. Brooks-Wilson’s Healthy Aging Study preliminary findings and methodology will be explored. She is also still recruiting Super Seniors for the study.

Helen Dennis and the Retirement Reset: The concept of retirement is different from 25 years ago. To a greater extent than in the past, older people want to engage in work and play meaningful roles in their community, live a life of purpose and, together with younger people, help create social and economic change for themselves and their communities. Often they are held back by the age stereotypes. But changes are taking place throughout the world that are challenging these stereotypes. Participants will Increase their knowledge about the new breed of retirees, better understand retirees’ needs, capabilities and aspirations, and learn about innovative models – models that can be replicated – to meet the new challenges and opportunities as the transition to retirement and move along the age continuum.

Bill Jordan Our Opening Keynote speaker will be joining us once again and will have us on our feet!

3:45pm - 4:30pm

closing KEYNOTE

John Oldring - BELIEVE - John may not yet be a "Super Senior" but he IS one of the oldest Canadians ever to have climbed Mount Everest at age 64, having achieved the feat on his second attempt after the first attempt was thwarted by an earthquake that resulted in the loss of many lives. John was a former MLA in Red Deer, and is currently based in Calgary. Both hearing about his success, and the struggle to get there, are sure to inspire!

4:30PM - 4:45PM


Join us along with guests from the Government of Alberta, for Closing Remarks and an Inspirational Look to the future.